SIAM CORNER MAMA THAI is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible way. We take your privacy seriously and comply with the Data Protection Act 2018.
This policy outlines how we aim to achieve this and includes the information collected when:
• you use our website (siamcornermamathai.co.uk).
• you make enquiries on our website.
• you subscribe to our website.
Definition of Personal Data
Personal Data means any data that relates to an identifiable person who can be directly/indirectly identified from that data. In this case, it means personal data that you give to us via our site.
By providing your personal data, you agree that we can use your personal data in accordance with this policy. Please ensure you understand our policy.
Who are we?
SIAM CORNER MAMA THAI is an independent restaurant based in Lichfield at 17 Bird St, Lichfield WS13 6PW.
How do we collect information from you?
We collect information from you:
• when you make a booking;
• when you visit our restaurant (preferences, allergies etc.);
• make an enquiry; and
• when you sign up to marketing emails.
What type of information is collected?
You may be asked to submit personal information about yourself when you make a booking. We will collect this information so we can fulfil your booking request and you may dine at our restaurant.
When you make a booking
SIAM CORNER MAMA THAI collects information such as:
• telephone number (used for booking confirmation)
• e-mail address (used for booking confirmation)
• credit card information for payments over the telephone
• company name (if applicable)
• special dietary requests
• marketing preferences (whether you opt-in or opt-out)
When you access our site’s pages there is device details about your device’s hardware and software that is automatically collected by SIAM CORNER MAMA THAI. This information can include:
• device type (e.g. mobile, computer, laptop, tablet);
• operating system;
• IP address;
• browser type;
• browser information (e.g., type, language, and history);
• domain names;
• access times;
• referring website addresses;
• other data about your device to provide the services as otherwise described in this policy; and
• location information (generic location - such as city or area).
How is your information used?
Our use of your personal data will always have a lawful basis, either because it is necessary to complete a booking, because you have consented to our use of your personal data (e.g. by subscribing to emails), or because it is in our legitimate interests. We require the information outlined in the previous section to understand your needs and provide you with a better service, and in particular for the following reasons:
• Internal record keeping;
• Send you service emails (booking confirmation and post-dining feedback); and
• Improve our products and services.
Who has access to your information?
We will not sell, distribute, or lease your personal information to third parties. Any personal information we request from you will be safeguarded under current legislation.
We will only share your information with companies if necessary to deliver services on our behalf. For example service providers, third-party payment processors, and other third parties to provide our and service your requests, and as otherwise consented to by you or as permitted by applicable law.
You may choose to restrict the collection or use of your personal information at any point.
Links to other websites
Our website contains links to other websites of interest (Facebook, TripAdvisor, Twitter, etc.). However, if you use these links and leave our website, you should note that we will not have any control over that other website that you visit from links on our site. Therefore we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites, as such sites are not governed by this Privacy Statement. You should exercise caution and look at the Privacy Statement applicable to the website in question.
How and where do we store data?
For reservations taken over the phone, your data will only be stored on our register and deleted after your visit.
We do not hold any credit card details on site. Once payment is taken, all credit card details are destroyed and are no longer accessible to any staff member or our credit card processor.
We may analyse your personal information to create a profile of your interests and preferences so that we can contact you with information relevant to you. We may make use of additional information about you when it is available from external sources to help us do this effectively.
We will not contact you for marketing purposes by email, phone or text message unless you have given your prior consent. We will not pass your details to any third parties for marketing purposes unless you have expressly permitted us to. Furthermore, you can change your marketing preferences at any time by contacting us by email at email@example.com.
You have a right to request a copy of the personal information that SIAM CORNER MAMA THAI holds about you and have any inaccuracies corrected. Any such requests should be made to this email address: firstname.lastname@example.org.
You have the right to withdraw your consent to us using your personal data at any time and to request that we delete it. We do not keep your personal data for any longer than is necessary in light of the reasons for which it was first collected. Data will, therefore, be retained until the date of your booking of for six years if an invoice is requested.
Data security is very important to us, and to protect your data we have taken suitable measures to safeguard and secure data collected through our site.
• Opting Out: You can set your browser to not accept cookies, but this may limit your ability to use the services. Our Site may contain links to other websites. Please note that we have no control over how your data is collected, stored, or used by other websites and we advise you to check the privacy policies of any such websites before providing any data to them.
What happens if our business changes hands?
Changes to this statement
This policy was last updated on 29 May 2018.